Privacy & Cookie Policy

Here is a summary of what you can expect by visiting our website

  • We collect personal information for marketing purposes and communication.
  • We process personal information by sending them to integrated Email and CRM systems for marketing and nurturing purposes.
  • We save personal information in our systems for analysis purposes.

What personal data do we collect?

We primarily collect personal data directly from you. This may include your name, contact information (such as phone number, email, and physical address), and other relevant details necessary to provide our services. We may update your information from other public records if it is necessary in order to maintain good registry care.

Above Agency AB registers personal data in connection with:

  • a) Notification of a service offered through the various platforms offered by the Company.
  • b) When you enter your e-mail address or your mobile phone number on the website.
  • d) If you contact us via email, by phone, our websites, and social media.
  • e) If you sign up for email subscriptions.
  • f) Your visit to our websites and app, including but not limited to traffic data, location data, weblogs and other communications data, such as the IP address, type of device, operating system and browser type used for the visit.

Collection with consent

When you fill out a consent form on our website, such as a contact form or newsletter subscription, you agree to the use of your personal information (e.g., name, phone number, email) for marketing purposes related to the services you have shown interest in.

How we use collected information

The Company processes personal data mainly for the purposes stated below and for any additional purposes stated at the time of collection:

  • To fulfill orders for services through one of the platforms offered by the Company;
  • Enable good customer service, like managing your requests, correcting incorrect information or sending information you requested e.g. newsletter
  • Information on ordering a service is stored and analyzed, as well as the basis for offers and discounts as well as promotion of both general and targeted nature
  • In order to manage customer profiles, conduct analyses and market research
  • For system administration and for obtaining statistical data about the behavior and patterns of our users, this does not identify any individual but occurs at aggregated level
  • To develop, deliver and improve our products and services through analysis of your behavior on our websites and app.

Personal data is also used for analysis to perform segmentation/profiling, in order to develop targeted offers and services.

  • To send you information and promotion via SMS, email, app, push or other digital contact routes such as social media since you have an active customer relationship with us
  • To contact you via app, SMS, email or post about other offers, promotions or services that we believe may be of interest to you, please note that you may decline this promotion at any time
  • To provide you with relevant recommendations, offers, and custom services based on what other people with similar behaviors have been interested in, what you have chosen for service, looked at and shown interest in
  • To help us develop our site and app to be more useful and to enhance your user experience of the platforms offered through the Company by customizing the display of the services to the device being used
  • To send important messages as communication about changes in our terms and policies.

Information that may be disclosed

We may share your information with trusted third-party service providers who process data on our behalf. This is done to facilitate services such as data analysis, distribution, and to uphold our terms of use and delivery standards.

However, all handling of personal data always ensures high security and confidentiality.

The Company only collaborates with partners handling personal data within the EU/EEA or with companies that maintain the same level of protection as in the EU/EEA by, for example, have joined the so-called Privacy Shield Agreement between the EU and the United States.

Analytics

We use Plausible Analytics and Vercel Analytics to understand how our website is used. Both tools are privacy-first and collect no personal data. They do not use cookies or any persistent identifiers. No consent banner is required, and no data is shared with advertising networks. Of course, we love cookies, but not in our browsers.

Cookies

This website does not use tracking or analytics cookies. The only browser storage we use is localStorage to remember UI preferences (such as whether you have dismissed a notification banner). This data never leaves your device and is not shared with any third party.

Legal basis, storage, and disclosure of personal data

By submitting data to the Company, you provide your permission for the Company to register and store information about which service purchased and processing the specified personal data for the specified purposes. As a legal basis for treatment, the Company will refer to the fulfillment of agreements, legitimate interest or consent. If the Company uses legitimate interest as a basis, it will only be done for the purposes stated above. Please note that you can at any time withdraw your consent by contacting us, for contact details, see the heading How to contact us.

The treatment is in accordance with current legislation and means that personal data are not retained for a longer period than necessary for the purpose of the treatment. The Company will store your personal data as long as you are a customer with us. For marketing purposes, information older than 3 years is not used. This implies that data will be erased when they are no longer relevant or necessary for analysis or direct marketing for the purposes for which they have been collected. Some information may be retained longer when required due to other legal requirements. However, all handling of personal data always ensures high security and confidentiality.

Your rights and choices

You have specific rights concerning your personal data, including the ability to access, correct, delete, or limit the use of your information. You can exercise these rights by contacting us directly.

The Company will, on its own or the customer's initiative, rectify data that is found to be incorrect. You can also at any time request that your data be deleted or that its use is limited by contacting us (for contact routes see the heading "Contact Us"). If you believe that we do not respect your rights, please contact the Company or you can contact the Data Protection Authority in your country, please find the right one at http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm

You can at any time refrain from receiving marketing communications from us by updating your account settings on My Pages by clicking "unsubscribe" in the email and SMS communications that we send you. You are always welcome to contact our customer service to help you decline our communications.

You can, once a year, receive information about the personal data registered in a written form from Above Agency AB.

Links to other sites

In the event that our site contains links to third party websites, websites, or materials published by third parties, these links are for information purposes only. Because the Company has no control over the content of these websites or its materials, we are not responsible for its content. The Company is also not responsible for any damages or losses that might arise from the use of these links.

How to contact us

For further information about personal data management or if you have any questions, feel free to contact us at:

Above Agency AB
Grev Turegatan 1
114 46 Stockholm

This privacy policy applies from 2025-12-15